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1 comment

I love my cat genie, especially when it works correctly. The past two weeks the system continues to state “over heated” yet all solutions provided have not helped.

Is there a way for a qualified representative from the company to contact me? I have found blogs on the site unhelpful. I purchased the unit approximately 7 months ago. From time to time the unit would fail with the same code but now it will not work.

If anyone has a solution I would love to hear.

The premise of the cat genie is great and I would like to use it again. Thank you

Product or Service Mentioned: Catgenie Catgenie Pet Litter.

Reason of review: Damaged or defective.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I liked: When it works.

I didn't like: Paying a fair price for an item not to work.

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Sorry to hear that you are in the same position as me, but just to level The playing field, heres slme advice ehich I have spent about 3 months researching. Ebay has a natural pellet which is a raw product to feed an injection moulding machine in order to produce plastic goods.

These are High Density PolyStyrene, or HIPS as more commonly known. About £10-£15 for 2.5 kg and cheaper if you want to buy 20kg.

This is the original Catgenie product, which this toxic no-service company insists can only be bought from them. Every £10 in savings is £10 that they will not be receiving ever again from me

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